Employee Services Officer | Coral Sea Hotels

Website Coral Sea Hotels

Coral Sea Hotels seeks a dedicated Employee Services Officer to provide expert HR and payroll support at the Highlander Hotel in Port Moresby, ensuring smooth and confidential employee services adhering to policies and PNG labour laws.

Join Coral Sea Hotels, a leader in Papua New Guinea’s hospitality industry, as an Employee Services Officer at the Highlander Hotel. This role demands professionalism and accuracy in managing HR operations and payroll administration to support employees and hotel management in a dynamic environment.

As an Employee Services Officer, your role includes ensuring employee processes are conducted confidentially and in compliance with all company policies and PNG Labour Laws. You will assist in recruitment, onboarding, payroll support, and record maintenance, serving as a primary point of contact for HR concerns.

Responsibilities

The successful candidate will be expected to carry out the following key duties and contribute effectively to the overall objectives of the role and organisation.

  • Provide operational Human Resources and payroll administration support
  • Ensure employee-related processes are completed accurately, confidentially, and in compliance with company policies
  • Coordinate recruitment and onboarding
  • Support payroll and workforce administration
  • Manage employee records
  • Serve as a key contact for employees and managers on general HR matters
  • Support performance management activities and attendance monitoring
  • Promote employee engagement
  • Maintain accurate HR documentation
  • Ensure consistent application of HR policies and procedures

Qualifications

The ideal candidate should demonstrate the following education, experience, technical competencies, and professional attributes required to successfully perform this role.

  • Diploma or Degree in Human Resource Management, Business Administration, or related field
  • Minimum 3 years’ experience in HR, payroll administration, or employee services
  • Strong knowledge of recruitment, onboarding, payroll support, and employee records management
  • Experience using HR and payroll systems
  • Sound understanding of PNG Labour Laws and HR policy compliance requirements
  • Strong organisational, communication, and interpersonal skills with high attention to detail
  • High integrity and confidentiality when handling sensitive employee information

Application Instructions

To apply for the Employee Services Officer role at Coral Sea Hotels, send your updated CV and a cover letter highlighting your relevant experience and qualifications to csh_Recruitment@coralseahotels.com.pg. Use the email subject line: EOI – Employee Services Officer – Highlander Hotel.

Postal applications can be sent to: PO Box 1215, Port Moresby, NCD 121, Papua New Guinea.

Ensure your cover letter is tailored specifically to this role, emphasizing how your skills align with the job description. For expert tips on crafting strong cover letters and CVs, refer to these helpful resources from PNG Recruitment Box:

Citizens of Papua New Guinea are strongly encouraged to apply. Only shortlisted candidates will be contacted for interview.

Keywords: Employee Services Officer, Human Resources, Payroll Administration, Hospitality, Port Moresby

To apply for this job email your details to csh_Recruitment@coralseahotels.com.pg

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